Return and exchange policy
1. About us 关于我们：公司基本简介：公司名、成立时间、贩售产品类型
Wang lei frozen seafood is a live streaming online sales company. The company was established on (05/06/2020). The company is committed to using multiple channels to create a platform that can not only purchase but also learn product knowledge through live broadcasts, place online orders for popular and useful products, also high-quality products for life. Sticking to the mission of "becoming beautiful together" and finding confidence and improving happiness in life on the way to becoming beautiful has become a small blessing for everyone regardless of ages.
2. Contact us/Any enquiry WhatsApp 83790088
Customers who order products on this live broadcast and find the following situations after receiving the goods can privately message the customer service staff within 7 days from the day after signing to provide your unboxing video and photos of product defects. The customer service staff will follow the terms and conditions Returns and exchanges:
* The product is found to be damaged when receiving the goods;
* Different from the product ordered by the customer on the website;
* When you receive the goods, you will find that the product has expired.
In the event of the above circumstances, we will refund the corresponding payment or exchange the goods.
3. Returns and exchanges are subject to the policy of privately messaging the customer service staff within 7 days of receiving the order and providing unboxing videos and photos, and comply with the following terms and conditions:
*Items must be in their original purchase condition (packaging must be unopened, unused, unmarked and not damaged in any way
*Items purchased as part of a set or multi-piece set must be returned as a complete set.
4.We only accept returns and exchanges for products sold from this website. For products purchased from channels other than this website, please contact the original place of purchase to negotiate a return or exchange.
5. Late notifications will not be accepted
Pre-order
N-items discount